FAQ

Questions? We have answers.
14 of the most common questions about NUKHA products.
What is freeze-drying?
Freeze-drying is a preservation process that removes water from frozen food through sublimation — ice turns directly into vapour without melting first, at about −50°C. This locks in the original flavour, colour, and cell structure, so the texture and taste survive storage at room temperature.
Are NUKHA products halal?
Yes. Every NUKHA SKU is halal-compliant. No alcohol-based flavourings, no gelatin, no non-halal additives.
How long do freeze-dried snacks last?
Unopened: 12–18 months at room temperature in a cool, dry place. No fridge needed.
Opened: Best consumed within 2–3 weeks. After opening, re-seal the pouch tightly or transfer to an airtight container. Exposure to humidity will soften the crunch.
Do freeze-dried fruits melt in Dubai / UAE heat?
No. Because the water is removed, there’s nothing to melt. Freeze-dried products are completely heat-stable — you can leave them in a car, a school bag, or a picnic hamper in 45°C weather with zero issues. That’s one reason we built the brand specifically for the UAE climate.
Are these healthier than regular dried fruits?
In most cases, yes. Freeze-drying removes water at −50°C through sublimation, which avoids the heat that hot-air dehydration uses — so the cell structure stays intact. Traditional dried fruit is often coated in added sugar or oil; NUKHA fruits have no added sugar (except Sugared Strawberry, clearly marked).
Do NUKHA fruits contain added sugar?
Most of our fruit products have no added sugar — just the natural sugar of the fruit itself. The one exception is “Freeze-Dried Sugared Strawberry” which has a light pure-cane-sugar dusting, clearly marked on the pouch.
How much fresh fruit is in one pouch?
Freeze-drying removes ~90% of the water weight. A 30g pouch of freeze-dried mango contains the fruit content of roughly 300g of fresh mango. Our 45g mixed fruits pouch = ~400g fresh equivalent.
Are these suitable for kids?
Absolutely. UAE parents use our fruits as lunchbox snacks, car snacks, and healthy dessert alternatives. No melting in hot lockers or cars. No sticky hands or clothes. Natural sweetness without added sugar. Crunchy texture kids enjoy. halal-compliant. For toddlers under 3: use under supervision — the dry crunchy pieces can be a choking hazard in large chunks.
Are they vegan?
Most are. All freeze-dried fruits, vegetables, coconut, and rainbow candy are 100% plant-based. The ice cream range (Nutella, Saffron-Pistachio, Mixed) contains dairy and is not vegan. Every product page lists ingredients clearly.
Are they gluten-free?
All freeze-dried fruit, vegetable, and candy products are naturally gluten-free. Our ice cream range is also gluten-free. We do not produce any gluten-containing products in our Ajman facility, so cross-contamination risk is minimal.
How fast is delivery?
Same-day dispatch if you order before 3pm AST. Dubai, Sharjah, Ajman: 1 business day. Abu Dhabi, RAK, UAQ: 1–2 business days. Fujairah, Al Ain: 2 business days. Free shipping on orders above AED 180.
Can I pay Cash on Delivery?
Yes — COD is available across the UAE. You can also save 5% by prepaying with card using code PREPAY5.
Do you deliver outside UAE?
Not yet. We currently ship only within the UAE. GCC expansion coming in 2026.
Do you offer corporate or bulk orders?
Yes. We supply UAE offices, hotels, event planners, and retailers with custom bundles and branded gift boxes. Email contact@alnukharoastery.store or WhatsApp +971 55 426 9409 for a quote.
Where are you based?
Our facility and flagship shop are at Shop 8, Rawdha 2, Ajman, United Arab Emirates. Visit us any day from 10am to 11pm. Registered with Ajman Department of Economic Development, License 127710.

Still need help?
We reply within 2 hours during UAE business hours.

Prefer in-person?
Visit our Ajman shop any day 10:00–23:00. We answer questions over the counter too.
📍 Shop 8, Rawdha 2, Ajman, United Arab Emirates
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